Control and personalization

Unify the unique customer view across all your channels and personalize all your communication.

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More personalized business communication for higher results.

What do B2C and B2B markets have in common? You’re dealing with people who have personal preferences and needs. So, the idea that personalization only finds its place in B2C marketing is something that we refute.

You want to give businesses good reasons to choose for you time and again. By adding a personal touch to all your communication and highlighting the wishes and needs of your contacts, you foster the feeling of being involved, thus increasing customer satisfaction as well as the result.

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Based on the unique customer view in the Invenna Customer Data Platform for B2B, you personalize each moment of business communication. From traditional letters and e-mails to webpages. You can rest assured that it’s truly personal as the unique customer view informs you about all the preferences and needs of your customers. As a result, all your messages become accurate, leading to better results.

  • Personalization based on the unique customer view.
  • Always relevant business customer contact.
  • Higher customer satisfaction and better results.

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A link to every source and channel.

You use all kinds of sources and channels, we make sure the Invenna data platforms connect to them. Browse the overview of all the connectors we work with.

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